Privacy Policy

On the pivacy policy of www.mycartoon.nl

My Cartoon cares a lot about your privacy. Therefore, we only process data we need to (improve) our services and carefully handle the information we have collected about you and your use of our services. We never make your data available to third parties for commercial objectives.

This privacy policy applies to the use of the website and the services of My Cartoon that are accessible to it. The effective date for the validity of these conditions is 05/10/2020, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

If you have any questions about our privacy policy, please contact our privacy contact, you will find the contact details at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we store it, what security techniques we use and for whom the data is transparent.

Web Store Software

Shopify

Our web store is developed with Shopify software. Personal data that you make available to us for the purpose of our services will be shared with this party. Shopify has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Shopify is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified credit card data processor. Shopify uses cookies to collect technical information related to your use of the software, no personal data is collected and/or stored. Shopify reserves the right to share collected data within its own group in order to further improve the service. Shopify takes into account the applicable legal retention periods for (personal) data. The EU/US Privacy Shield applies, your data may be processed in the United States.

Webhosting

Mining Domain

We take web hosting and email services from MijnDomein. MijnDomein processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. This is not personal data. MijnDomein has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. MijnDomein is obliged to observe secrecy on the basis of the agreement.

E-mail and mailing lists

Mining Domain

Our website uses MijnDomain, a third party that handles e-mail traffic coming from our website and sending any newsletters. All confirmation emails you receive from our website and web forms are sent through MijnDomain servers . MijnDomain will never use your name and email address for its own purposes. At the bottom of every e-mail that is automatically sent via our website you will see the 'unsubscribe' link. If you click on this you will no longer receive e-mail from our website. This can seriously reduce the functionality of our website! Your personal data will be Mining Domain Stored secured. Mining Domain Uses cookies and other internet technologies that provide insight into whether emails are opened and read. MijnDomain reserves the right to use your data to further improve the service and to share information with third parties in the context thereof.

Klaviyo

Our website uses Klaviyo, a third party that handles e-mail traffic coming from our website and sending any newsletters. All confirmation emails you receive from our website and web forms are sent through the servers of Klaviyo. Klaviyo will never use your name and email address for his own purposes. At the bottom of every e-mail that is automatically sent via our website you will see the 'unsubscribe' link. If you click on this you will no longer receive e-mail from our website. This can seriously reduce the functionality of our website! Your personal data is stored securely by Klaviyo. Klaviyo uses cookies and other internet technologies that provide insight into whether emails are accessed and read. Klaviyo reserves the right to use your data to further improve the service and to share information with third parties in the context thereof.

For our regular business e-mail traffic, we use the services of. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. does not have access to our mailbox and we treat all our e-mail traffic confidentially.

Payment processors

Mollie

We use Mollie's platform to handle (part of) the payments in our web store. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data for longer than permitted by law.

Shopify Payments

To handle some of the payments in our web store, we use the platform of Shopify Payments. Shopify Payments processes your name, address and residence details and your payment information such as your bank account or credit card number. Shopify Payments has appropriate technical and Organizational measures taken to protect your personal data. Shopify Payments reserves the right to use your data to further improve the service and share (anonymised) data with third parties in its context. [OFFER] shares personal data and information relating to your financial position with credit rating agencies in the case of a request for a deferred payment (credit facility). All of the above mentioned personal data protection safeguards also apply to the parts of Shopify Payments's service for which they enable third parties. Shopify Payments will keep your data no longer than allowed under legal time limits.

Reviews

Loox

We collect reviews through the Loox platform. If you leave a review via Loox then you are required to provide your name and email address. Loox Share this information with us so that we can link the review to your order. Loox also publishes your name on its own website. In some cases, Loox may contact you to provide an explanation of your review. In case we invite you to leave a review we share your name and email address with Loox. They only use this information for the purpose of inviting you to leave a review. Loox has taken appropriate technical and organizational measures to protect your personal data. Loox reserves the right to engage third parties for the purpose of providing the services, we have given Loox permission for this. All of the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of the services for which Loox engages third parties.

Shipping and Logistics

PostNL

If you place an order with us, it is our duty to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

DHL

If you place an order with us, it is our duty to have your package delivered to you. We use the services of DHL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with DHL. DHL only uses this information for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL will also make your data available to these parties.

Billing and accounting External sales channels

Purpose of data processing

General purpose of processing

We use your data for the sole purpose of our service. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time - other than at your request - we will ask you for explicit permission for this. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all kept confidential by virtue of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data collected automatically by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

Cooperation for tax and criminal investigations

Where appropriate, My Cartoon may be held under a legal obligation to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Store Periods

We will keep your data as long as you are our clie'nt. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request for forgetting. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your clie'nt profile and documents that we have produced as a result of your assignment.

Your rights

Under the applicable Dutch and European legislation, you as the data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, in order to prevent misuse, we will only send copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a request to be forgotten we administer anonymised data. You receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right at all times to file a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.

Incagere

You always have the right to view the data that we (have) processed and which relate to your person or are traceable for this purpose. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data at the e-mail address known to us, stating the category under which we have stored this data.

Right of rectification

You always have the right to have the data that we (have) processed and which relate to your person or are traceable to do so. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us.

Right to restriction of processing

You always have the right to limit the data that we (have) process that relate to or are traceable to your person. You can make a request to our contact person for

Privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right to transferability

You always have the right to have the data that we (have) processed and which relate to your person or are traceable to do so by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or processed by other processors or third parties on behalf of us at the e-mail address. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights

If necessary, you have the right to object to the processing of your personal data by or on behalf of My Cartoon. If you object, we will immediately stop the data processing pending the processing of your objection. If your objection is well founded that we will make copies and/or copies of data that we will process available to you and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google

Cookies are placed via our website from the American company Google, as part of the “Analytics” service. We use this service to keep track of and to get reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the Internet. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services and products.

For more information regarding your data use by google you can visit the following page:

https://policies.google.com/technologies/partner-sites?hl=nl

Third Party Cookies

In the event that third-party software solutions use cookies, this is stated in this privacy statement.

Changes in the Privacy Policy

We retain the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.

Contact Information For privacy matters

My Cartoon
Ranstad 22 42 G2
1316BZ Almere
Netherlands

+31 (085) 800-0297
service@mycartoon.nl